Props App Terms of Service

The terms of use are applicable to the use of Arkkeo Oy's (Arkkeo) Props Props App (Props App). The terms of use bind you and contain important information on your (User) and Arkkeo's rights and obligations, so we ask you to read them carefully.

Definitions

“Arkkeo” means Arkkeo Oy (Kutomotie 16, 00380 Helsinki, Finland) that operates and develops Props app and manages virtual currency called Props.

“Props App” means the Props mobile application and web service

“Props” means virtual currency called Props.

“User” or “you” means a natural person using the Service.

“Partner” means a retailer or other Arkkeo partner displayed in the Props App whose rewards are available to users through the Service.

“Reward” means discount given to the User in exchange for Props or free in the Props App.

“Deal” refers to discounts or benefits offered by Partners available in the Props App.

“Giftcard” refers to a discount, benefit, or gift card that can be purchased with Props in the Props App.

“Ad” refers to advertisements from Partners displayed in the Props App.

1. Props App

The Props App is a digital application designed to enable the collection, storage, and use of Props for its Users.

The Props App actively notifies Users about opportunities to earn, store, or use Props via email, push notifications, and text messages. Props analyzes customer data collected from Users and highlights content in the Props App that is of interest to the User based on the gathered data.

2. Concluding the Agreement

An agreement with Arkkeo on the use of the Props App shall be concluded and become effective upon your acceptance of these terms of use at the event of your registration to the Props App. In order to collect and use Points, you must link the account to which your payment card is associated with to the Props App. The Props App is only for private use. The Props App is personal, and Props App users may only have one agreement in force at a time. Information provided by e-mail, push messages and text messages about changes and updates to customer benefits on the Props App is an essential part of the content of the Props App. By accepting this Agreement, you authorize Arkkeo to send you notices regarding the content of the Props App by e-mail, push messages and text messages.

Concluding the agreement requires that you are at least 13 years old or at least the age that the legislation of your country of residence does not require you to obtain the consent of your parent or guardian to use the Props App.

3. Responsibility for Correctness of Data

You are responsible for ensuring that the data you provide during registration for, or use of the Props App are correct and up to date.

This applies to, for example, payment method data, address and email address. Arkkeo is not responsible for the correctness of this data. Arkkeo is entitled to block the use of the Props App if the data you provide are incorrect.

4. Props – virtual currency

Props can be earned in various ways. Props may be issued by Arkkeo or its Partners, with each party independently determining the criteria for issuing Props. The Props App may also offer additional features related to or supporting the Props virtual currency system. Arkkeo is responsible for transferring and storing the earned Props in Users’ accounts. Each party issuing Props is responsible for providing and delivering Props to the User’s account within the Props App.

Automatically awarded Props for transactions are based on the purchase history of an account linked to a payment card within the Props App or via integration with a Partner’s systems. In certain defined situations, Props can also be earned by uploading a purchase receipt to the Props App. Arkkeo is not responsible for inaccuracies in the linked account information or the loss of Props caused by incomplete data. If refunds appear in the purchase history of the linked payment card, Arkkeo has the right to deduct the corresponding Props related to that purchase from the User's account in the Props App.

Props are valid for 12 months from the last day of the calendar month in which the Props were credited to the User's account. If the Props are not used within the validity period, they will expire and be removed from the User's account.

5. Fees for Use of the Props App

Props App is free.

6. Privacy and Data Protection

By accepting these terms of use when registering for the Props App you give your consent for Arkkeo to process personal data in accordance with Arkkeo's Privacy Policy.

Arkkeo does not disclose Users' personal data to third parties without the User's explicit consent given to Arkkeo. Arkkeo has the right to share anonymized data with Partners, which may include information related to customer behavior, in such a way that an individual User or the User's personal data cannot be identified from the data provided by Arkkeo or the analyses derived from it.

7. Data Security

You agree at all times to take all necessary steps to safeguard your username and password, which you use to access the Props App.

You undertake to be solely responsible for all of the activities taking place

through your user account. In the event you become aware of any unauthorized use of your account, you agree to notify Arkkeo of such use without delay.

8. Intellectual Property Rights

All rights to patents (including utility models), design patents, designs (whether or not capable of registration), chip topography rights and other like protection, copyright, trademark and any other form of statutory protection of any kind and any applications for any of the foregoing as well as any trade secrets and know-how (hereinafter collectively

Intellectual Property) in and to the Props App shall remain the sole property of Arkkeo or a third party.

9. Technical Support

Arkkeo will provide general technical support as regards the use of the Props App by email to all end-users of the Props App. Arkkeo strives to respond to support requests within 24 hours of the reception of each individual support request or on the next business day, at the latest.

10. Limitation of Liability

Arkkeo provides the Props App ‘as is’ without any guarantees. Arkkeo is not liable for the correctness, reliability, errors, deficiencies, inaccuracies, or other faults of the data visible or given in or transferred through the Props App or for the non-infringement of rights. Arkkeo does not warrant that the Props App would be available at all times nor that it would operate without any interruptions or errors.

Arkkeo is not liable for any direct or indirect damage arising from the use or prevention of use of the Props App even if Arkkeo is notified in advance of the possibility of such damage.

The above limitation of liability is applicable unless otherwise required by mandatory legislation.

11. Validity and Termination of the Agreement

This agreement shall remain in force until further notice. You can terminate the agreement at any time without notice by informing Arkkeo of this in writing. Note that the validity of the agreement does not cease when you delete the Arkkeo application from your mobile device. Arkkeo is entitled to terminate the Agreement with immediate effect by notifying you of the termination in writing.

12. Force Majeure

Arkkeo shall be not liable to the other for loss, damage, or delay in work caused by war, riot, the act or order of any competent civil or military authority, strikes, unauthorised work stoppage or by fire, flood or by an impediment beyond its control, which Arkkeo could not have taken into

account at the time of the conclusion of the agreement, and whose

consequence it could not have reasonably avoided or overcome (hereinafter together Force Majeure Event). Strike, lock-out, boycott and other industrial action shall constitute a Force Majeure Event also when Arkkeo is the target or a party to such an action. A Force Majeure Event suffered by Arkkeo’s subcontractor shall also discharge Arkkeo from liability if the product or service in question cannot be obtained from another source without unreasonable costs or a significant delay. For the avoidance of doubt, one of Arkkeo’s subcontractors unilaterally deciding to cease transmitting data to Arkkeo or interruptions in data transmissions from Arkkeo’s subcontractors for any reason will also constitute a Force Majeure event for Arkkeo.

13. Amendments to the Agreement

Arkkeo is entitled to amend these terms of use by giving notice of the amendments no later than one (1) month before the amendment enters into force. If you cannot accept the amended terms, you are entitled to terminate the agreement. Arkkeo will give notice of amendments to the terms of use by sending an amendment notification to the Arkkeo application. By using the Props App once, the amendments have entered into force, you agree to comply with the amended terms of use. If you do not agree to the new terms of use, you must stop using the Props App.

14. Governing Law and Dispute Resolution

These terms of use are governed by the laws of Finland without regard to its principles on conflict of laws. Any claims arising from or relating to the agreement will be decided by the Helsinki District Court, or in the district court of the Finnish municipality of your domicile or legal place of residence.

15. Right to Receive the Terms of Use During the Validity of the Agreement

You are entitled at any time during the term of this agreement to receive these terms of use in writing or other permanent form from Arkkeo upon request.

These Terms of Props App have been updated on December 17th, 2024.

16. Contact

For further information, inquiries, or assistance you may contact Arkkeo

by email to info@propspoints.com or by post to the following address:

Arkkeo Oy

Kutomotie 16

00380 Helsinki